Frequently Asked Questions
Everything you need to know about our premium home textiles and ordering process.
What materials are used in Cotton Club products?
We specialize in high-quality, 100% organic cotton and premium linen blends. All our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
How should I care for my bedding and towels?
To maintain the softness and longevity of our products, we recommend machine washing in cold or lukewarm water with a mild detergent. Tumble dry on low heat and avoid using bleach or harsh fabric softeners.
What is your shipping policy?
We offer standard and expedited shipping. Standard orders typically arrive within 3-5 business days. We provide free standard shipping on all domestic orders over $75.
Can I return or exchange an item if I am not satisfied?
Yes, we offer a 30-day return policy for unwashed and unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, we ship to North America, Europe, and Australia. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.